What currency is used on this site?
All orders are calculated in Australian Dollars (AUD).
Is it safe to enter my credit card details?
Yes, it is safe to enter your credit card details. Your information and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. You can see this by looking at the URL - 'https', the 's' indicates you are in a secure area employing SSL. Your browser may also give you a pop up message that you are about to enter or leave a secure area. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it almost impossible for this information to be intercepted.
How do I pay for my order?
You can pay using the following:
Can I pay using PayPal?
No, unfortunately PayPal is not an accepted online payment method at the moment.
Can I pay using BPAY?
No, unfortunately BPAY is not an accepted online payment method at the moment.
Can I use a Stratco gift card as payment?
No, unfortunately Stratco gift cards are not an accepted online payment method at the moment.
Can I still order online if I do not have a credit card?
If you do not have a credit card you will need to visit your local Stratco store and pay with cash, cheque or EFTPOS.
What should I do if my credit card has been declined?
It is best to talk to your bank if your credit card has been declined.
Will you email a receipt?
Yes, you will be emailed a receipt of your order once payment has been approved.
How do I know my order has been successful?
You will be emailed an order confirmation.