Christmas Operating Dates

Frequently Asked Questions 1 Minute Read

As an extraordinary 2020 comes to an end, we would like to thank you for your custom and support throughout the year. We wish you, your teams and your families a Merry Christmas and a safe, enjoyable break over the holiday period. At the end of a challenging year, no doubt many of you are looking forward to the break!

For those who aren’t taking a break, we at Stratco will be remaining open where possible to ensure that your requirements are met. With that in mind, we would like to confirm our operating times for the Christmas and New Year period to assist you in planning your work schedule.

For store opening hours click here or select your state below to view the operating dates & order schedules.

Important Operating Dates
OPERATION	LAST SERVICE DAY	FIRST SERVICE DAY (7AM)
Trade Sales Office	Wednesday 23rd Dec, 2020 5:00pm	Monday 4th Jan, 2021 7:30am
Retail Stores & Call Centres	Open every day except Public Holidays & Sundays. Visit stratco.com.au/stores for store opening dates
Standard Deliveries	Tuesday 22nd Dec, 2020	Monday 4th Jan, 2021
Factory Pick-Ups	Wednesday 23rd Dec, 2020 until 12:00pm	Monday 4th Jan, 2021
Stratco Direct Online Orders	Available 24/7. For Click & Collect orders please confirm the opening hours of your selected store.

	PRODUCT	ORDER BY 12PM (for delivery prior to Christmas)
Roofing	CGI & Superdek	Monday 21st December, 2020
	Prodek & Smartspan	Monday 21st December, 2020
	Topdek 700	Friday 18th December, 2020
	Ridge, Valley & Barges	Monday 21st December, 2020
Flashings	Flashings	Monday 21st December, 2020
Fascia & Gutter	Fascia	Monday 21st December, 2020
Fascia & Gutter	All Gutter Profiles	Monday 21st December, 2020
Fencing	Sheet, Post & Track	Friday 18th December, 2020
	Gates	Thursday 17th December, 2020
	Wavelok	Monday 21st December, 2020
Purlins	Check size and availability	Thursday 17th December, 2020
Pavilion & Outback Patios	All product types and variations	Closed
Garages & Sheds	All product types and variations	Closed
Misc.	ALL OTHER ITEMS	Delivery date confirmed at time of order
Product Order Schedules

Note: Kalgoorlie & Busselton stores are closed from December 24th 2020 to January 4th 2021.

Special note about oversize loads throughout the festive season: In some states and territories, there are additional government restrictions on deliveries that are considered oversize, if you think an order may be affected by this, please contact us to discuss the options.

Important Operating Dates
OPERATION	OPEN UNTIL	OPEN FROM
Trade & Manufacturing	2pm Wednesday 23rd Dec, 2020	Monday 4th Jan, 2021
Retail Stores & Call Centres	Gepps Cross & St Marys open every day except Christmas Day. Please see your local store opening hours here.
Standard Deliveries	Tuesday 22nd Dec, 2020	Tuesday 5th Jan, 2021
Gepps Cross Pick-Ups	Open Every Day from new Pick-Up Area (except Christmas Day) (Note: below schedule, times apply to Trade pick-up orders during the break)
Stratco Direct Online Orders	Available 24/7. For Click & Collect orders please confirm the opening hours of your selected store.

	PRODUCT	ORDER BY 12PM (for delivery prior to Christmas)
Roofing	CGI & Superdek	Monday 21st December, 2020
	Hiland Tray	Closed
	Hiland Interlock	Closed
	Maximus 22 & 33	Monday 21st December, 2020
	Prodek & Smartspan	Friday 18th December, 2020
	Topdek 700	Friday 18th December, 2020
	Stratclad	Closed
	Valley & Barges	Monday 21st December, 2020
	Ridge	Monday 21st December, 2020
	Roof & Ceiling Battens	Monday 21st December, 2020
Flashings	Flashings	Monday 21st December, 2020
Fascia & Gutter	Continuous Fascia	Monday 21st December, 2020
	OG & 115 Quad Gutter	Monday 21st December, 2020
	All Gutter Profiles	Thursday 17th December, 2020
Fencing	Sheet, Post & Track	Thursday 17th December, 2020
	Gates	Closed
	Wavelok	Friday 18th December, 2020
	Heritage Fencing	Closed
	Glass Fencing	Closed
Purlins	Check size and availability	Closed
Pavilion & Outback Patios	All product types and variations	Closed
Ambient Blinds	Standard and non-standard colours	Closed
Garages & Sheds	All product types and variations	Closed
Steel Framing	Stud, Noggings, Frame Assembly	Closed
Screening	Ezi-Slat	Closed
Screening	Quickscreen	Closed
Product Order Schedules

Note: Port Lincoln is closed from December 24th 2020 to January 4th 2021.

Important Operating Dates
OPERATION	OPEN UNTIL	OPEN FROM
Trade & Manufacturing	Wednesday 23rd Dec, 2020	Monday 4th Jan, 2021
Retail Stores & Call Centres	Stores open every day except Public Holidays and Sundays. Please see your local store opening hours here.
Standard Deliveries	Tuesday 22nd Dec, 2020	Tuesday 5th Jan, 2021
Factory Pick-Ups	Please contact the Customer Service Centre on 1300 699 541.
Stratco Direct Online Orders	Available 24/7. For Click & Collect orders please confirm the opening hours of your selected store.

Important Operating Dates
OPERATION	LAST SERVICE DAY	FIRST SERVICE DAY
Trade & Customer Service	Open every day except Public Holidays.
Retail Stores	Open Monday to Saturday. All stores closed Public Holidays Visit stratco.com.au/stores for store opening dates.
Standard Deliveries	Wednesday 23rd Dec, 2020	Tuesday 5th Jan, 2021
Factory Pick-Ups	Wednesday 23rd Dec, 2020 until 12:00pm	Monday 4th Jan, 2021
Stratco Direct Online Orders	Available 24/7. For Click & Collect orders please confirm the opening hours of your selected store.

	PRODUCT	ORDER BY 12PM (for delivery prior to Christmas)
Roofing	CGI & Superdek	Monday 21st December, 2020
	Hiland Tray	Closed
	Prodek	Wednesday 16th December, 2020
	Smartspan	Monday 21st December, 2020
	Topdek 700, Spacedek & Maxirib	Friday 18th December, 2020
	Rdige, Valley & Barges	Monday 21st December, 2020
	Barge Rolls	Wednesday 16th December, 2020
Flashings	Flashings	Monday 21st December, 2020
Fascia & Gutter	Continuous Fascia	Monday 21st December, 2020
	Domestic Quad, OG, VF & Edge 160/200	Monday 21st December, 2020
	Half Round & Smoothline	Friday 18th December, 2020
Fencing	Sheet, Post & Track	Wednesday 16th December, 2020
	Gates	Closed
	CGI & Wavelok	Closed
	Tubular	Closed
	Ezi-Slat	Closed
Purlins	Check size and availability	Closed
Pavilion & Outback Patios	All product types and variations	Closed
Ambient Blinds	Standard and non-standard colours	Closed
Garages & Sheds	All product types and variations	Closed
Misc.	ALL OTHER ITEMS	Delivery date confirmed at time of order
Product Order Schedules

Note: Penrith is closed from December 25th 2020 to January 4th 2021.

Important Operating Dates
OPERATION	LAST SERVICE DAY	FIRST SERVICE DAY
Trade Sales Office	Tuesday 22nd Dec, 2020 until 12:00pm	Monday 4th Jan, 2021 7:30am
Retail Stores	Open every day except Christmas Day, Boxing Day & New Year’s Day Visit stratco.com.au/stores for store opening dates
Standard Deliveries	Tuesday 22nd Dec, 2020	Tuesday 5th Jan, 2021
Factory Pick-Ups	Tuesday 22nd Dec, 2020 until 12:00pm	Tuesday 5th Jan, 2021 5:00am
Stratco Direct Online Orders	Available 24/7. For Click & Collect orders please confirm the opening hours of your selected store.

	PRODUCT	ORDER BY 12PM (for delivery prior to Christmas)
Roofing	CGI & Superdek	Monday 21st December, 2020
	Hiland Tray	Closed
	Interlock	Closed
	Smartspan	Friday 18th December, 2020
	Topdek 700, Prodek & Maximus	Friday 18th December, 2020
	Rdige, Valley & Barges	Monday 21st December, 2020
Flashings	Flashings	Monday 21st December, 2020
Fascia & Gutter	Fascia	Monday 21st December, 2020
	Lo, Hi, C Square & Edge Gutter	Friday 18th December, 2020
	All other gutter profiles	Monday 21st December, 2020
Fencing	Sheet, Post & Track	Friday 18th December, 2020
	Gates	Closed
	Wavelok	Friday 18th December, 2020
Purlins	Check size and availability	Thursday 17th December, 2020
Pavilion & Outback Patios	All product types and variations	Closed
Ambient Blinds	Standard and non-standard colours	Closed
Garages & Sheds	All product types and variations	Closed
Misc.	ALL OTHER ITEMS	Delivery date confirmed at time of order.
Product Order Schedules

Note: Hervey Bay is closed from December 23rd 2020 to January 4th 2021.

Important Operating Dates
OPERATION	LAST SERVICE DAY	FIRST SERVICE DAY
Trade Sales Office	Monday 21st Dec, 2020 12:00pm	Wednesday 6th Jan, 2021 7:30am
Retail Stores	Monday 21st Dec, 2020 12:00pm	Wednesday 6th Jan, 2021 7:30am
Standard Deliveries	Friday 18th Dec, 2020	Monday 11th Jan, 2021
Factory Pick-Ups	Friday 18th Dec, 2020 3:30pm	Wednesday 6th Jan, 2021 7:30am
Stratco Direct Online Orders	Available 24/7. For Click & Collect orders please confirm the opening hours of your selected store.

	PRODUCT	ORDER BY 12PM (for delivery prior to Christmas)
Roofing	CGI & Superdek	Closed
Flashings	Flashings	Closed
Fascia & Gutter	Fascia	Closed
Fascia & Gutter	VT Gutter	Closed
Product Order Schedules

Closed from 23 December 2020, 5:00pm. Reopening 4 January 2021, 7:30am.

For more information click here.