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Apologies & Recalls

November 2024

NOVEMBER CATALOGUE

Due to circumstances beyond our control, the following product in our November SA Catalogue is unavailable for the Garden Department at Gepps Cross.

PAGE 9 IN THE CATALOGUE

SKU Product name Product Update

LG-54252

FALSE BOTTOM U POT IN WHITE STONE

Due to circumstances beyond our control, this product in our November Catalogue is unavailable.

We do have them available in the rust finish which is the first line mentioned in the module.

U POTS WITH FALSE BOTTOM.png

We apologise for any inconvenience. Rainchecks can be taken.

Due to circumstances beyond our control, the following product in our November SA & WA Catalogue is is incorrectly described as having a 'remote control', however this unit does not come with a remote.

PAGE 4 IN THE SA CATALOGUE & PAGE 6 IN THE WA CATALOGUE:

SKU Product name Product Update

EL-4596

FAN PEDESTAL 40CM WHITE

Please note that this fan does not come with a remote control as stated in the catalogue.

WHITE PEDESTAL FAN.png

We apologise for any inconvenience.

October 2024

OCTOBER CATALOGUE

Due to circumstances beyond our control, the following products in our October QLD and WA Catalogue is unavailable:

PAGE 2 IN THE CATALOGUE

SKU Product name Product Update

EL-4595

 BLACK PEDESTAL FAN 40CM

The shipment for this product was delayed and has not yet arrived.

EL-4595_BLACK PEDESATL FAN 40CM.png

We apologise for any inconvenience. Rainchecks can be taken.

 

Due to circumstances beyond our control, the following offer in our SA and SA Regional October Catalogue is not available.

PAGE 8 IN THE SAR CATALOGUE

Product name Product Offer Unavailable

Bradford Gold Ceiling Insulation

‘Free Metropolitan Delivery’ for Bradford Gold Ceiling Insulation

 

PAGE 16 IN THE SA CATALOGUE

Product name Product Offer Unavailable

Bradford Gold Ceiling Insulation

‘Free Metropolitan Delivery’ for Bradford Gold Ceiling Insulation

Bradford Gold Ceiling Insulation.png

We apologise for any inconvenience. 

September 2024

SEPTEMBER CATALOGUE

Due to circumstances beyond our control, the following products in our September SA Catalogue is incorrectly advertised:

PAGE 12 IN THE CATALOGUE

SKU Product name Product Update

CO-4139

STRATCO SOLAR WALL COACH LIGHT

This product is not a 10 pack as stated in the catalogue. Units are sold separately at $39 each per unit.

CO-4139 STRATCO SOLAR WALL COACH LIGHT APOLOGY.png

We apologise for any inconvenience. 

July 2024

JULY CATALOGUE

Due to circumstances beyond our control, the following products in our July Catalogue is incorrectly advertised:

PAGE 16 IN THE CATALOGUE

SKU Product name Product Update

HWUS-19970-72/

LGUS-17682

FLORA DECORATIVE SCREEN 1200 X 600MM

KELP DECORATIVE SCREEN 1200 X 600MM

JUNGLE DECORATIVE SCREEN 1200 X 600MM

Clearance Sale on Selected Decorative Screens.


The image showing a rust screen is incorrect as these screens are only available in a painted finish.

LGUS-17516-17/

LGUS-17333

LGUS-17334

FLORA DECORATIVE SCREEN 1800 X 900MM

FOREST DECORATIVE SCREEN 1800 X 900MM

JUNGLE DECORATIVE SCREEN 1800 X 900MM

KELP DECORATIVE SCREEN 1800 X 900MM

Clearance Sale on Selected Decorative Screens.


The image showing a rust screen is incorrect as these screens are only available in a painted finish.

JULY DECOR SCREEN APOLOGY.png

We apologise for any inconvenience. 

Due to circumstances beyond our control, the following products in our July Catalogue is advertised at the incorrect price:

PAGE 19 IN THE CATALOGUE

SKU Product name Updated Price

DECKMER9019

 MERBAU DECKING

90X19MM

Updated Price

The correct price should read $6.95 lm

We apologise for any inconvenience. 

June 2024

JUNE CATALOGUE

Due to circumstances beyond our control, the following product in our June Catalogue is unavailable:

PAGE 1 IN THE CATALOGUE

SKU Product name Product Update

SS-1036

4 SHELF HEAVY DUTY STRATCO MDF RACK IN BLACK

Stock is currently unavailable - but will be arriving in July- rainchecks can be taken

SS-1036-4SHELFUNIT-Apology.png

 

QLD CATALOGUE 

Due to circumstances beyond our control, the following product in our June Catalogue is incorrectly advertised. 

PAGE 18 IN THE CATALOGUE

SKU Product name Product Update

CO-5960-KIT

MALLEE FIREPIT AND GRILL KIT

Unfortunately, due to a manufacturing issue the grill does not fit on the firepit it has been advertised with. The firepit can still be purchased separately for $89. 

 

SA CATALOGUE 

Due to circumstances beyond our control, the following product in our June Catalogue is incorrectly advertised. 

PAGE 26 IN THE CATALOGUE

SKU Product name Product Update

CO-5960-KIT

MALLEE FIREPIT AND GRILL KIT

Unfortunately, due to a manufacturing issue the grill does not fit on the firepit it has been advertised with. The firepit can still be purchased separately for $89. 

CO-4232-FIREPIT-Apology.png

We apologise for any inconvenience. 

May 2024

SA CATALOGUES

Due to circumstances beyond our control, the following detail in our May Catalogue is incorrect:

PAGE 4 IN THE CATALOGUE

Product Offer Updated Details

30% OFF STORAGE BOXES, ORGANISERS AND CONTAINERS

May24-30%-Storage-Apology-New.jpg

Please note this relates to the products shown in the group feature on the catalogue page and does not relate to any other products.

 

April 2024

VIC, NSW AND SA REGIONAL CATALOGUES

Due to circumstances beyond our control, the following detail in our April Catalogue is incorrect:

PAGE 11 IN THE CATALOGUE

SKU Product name Updated Price

SC-3657

NIRVANA ALUMINIUM SHUTTER PANELSNirvana Aluminium Shutters Apology.png

Updated Price

@WAS $549

NOW $499

 

March 2024

SA REGIONAL CATALOGUE

Due to circumstances beyond our control, the following products in our March Catalogue have incorrect pricing:

PAGE 8 IN THE CATALOGUE

SKU Product name Updated Price

PMCO20

CEMENT AUSTRALIA CONCRETE MIX 20KG

Updated Price

@NOW $8.50

HB-1571

GENERAL PURPOSE CONCRETE 20KG

Updated Price

@NOW $7.70 

March-Apolgy-Concrete.png

January 24

NSW, VIC AND SA REGIONAL CATALOGUES

Due to circumstances beyond our control, the following products in our January catalogue have the incorrect images:

PAGE 8

SKU Product name Catalogue Image

EL-4347

2 LIGHT RECHARGABLE SOLAR SECURITY LIGHT $49

The image shown is actually of the 3 light security solar light

EL-4348

3 LIGHT RECHARGABLE SOLAR SECURITY LIGHT $69

The image shown is actually of the 2 light security solar light

Lights Apology.png

November 23

WA, QLD, NSW, VIC AND SA REGIONAL CATALOGUES

Due to circumstances beyond our control, the following pricing in our November catalogue is incorrect:

PAGE 10 IN THE 20 PAGE CATALOGUE

SKU Product name Updated Price

SS-1641

HAMPTONS FENCE PANEL 2388x1200MM WH

Updated Price

@$157

SS-1642

HAMPTONS FENCE PANEL 2388x1800MM WH

Updated Price

@$238

SC-2021

HAMPTONS 3 RAIL 3 PK RAILS 2388MM 

Updated Price

@$63

 

November23-Apology-Hampton.png

 

PAGE 7 IN THE 12 PAGE CATALOGUE

SKU Product name Updated Price

SS-1641

HAMPTONS FENCE PANEL 2388x1200MM WH

Updated Price

@$157

SS-1642

HAMPTONS FENCE PANEL 2388x1800MM WH

Updated Price

@$238

SC-2021

HAMPTONS 3 RAIL 3 PK RAILS 2388MM 

Updated Price

@$63

We apologise for any inconvenience.