When you invest in your home, you want to know that the products you choose are made to last. At Stratco, quality, durability and performance are at the heart of everything we do, which is why many of our products are backed by comprehensive warranties for added peace of mind.
From patios and sheds to carports, blinds, flooring and more, Stratco offers a range of warranties designed to give you confidence in your purchase.
Our products are designed, engineered and tested with Australian conditions in mind. Stratco has an in-house engineering and design team, a world-class testing facility and an ongoing research and development program. Our testing processes help ensure that our materials meet stringent quality requirements and consistently exceed relevant Australian standards.
Understanding Stratco warranties
Warranty periods vary depending on the product, materials used and the type of protection provided. Some warranties cover the structural integrity of a product, while others cover the paint finish, installation or specific components.
The table below provides an overview of the warranties currently available through Stratco.
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Stratco product |
Warranty details |
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5-year parts & materials warranty; 1-year installation warranty when installed by an approved installer |
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15-year structural + 10-year paint finish |
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25-year structural + 10-year paint finish |
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Structural, workmanship/materials and operator warranties vary by door/operator type |
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25-year structural + 8-year paint finish + 1-year installation when installed by an Authorised Dealer |
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15-year structural + 15-year paint finish + 1-year installation when installed by an Authorised Dealer |
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15-year structural + 10-year paint finish + 1-year installation + 2-year controller + 1-year actuator motor |
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10-year structural + 1-year installation when installed by an Authorised Dealer |
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15-year manufacturer + 15-year material warranty |
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5-year structural + 5-year paint finish |
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5-year structural + 5-year paint finish |
Warranty terms and conditions, exclusions and requirements vary between products. Always refer to the specific warranty documentation for your product for full details.
What do Stratco warranties cover?
A warranty provides protection against specified defects or issues for the period outlined in the applicable warranty terms and conditions.
Depending on the product, this may include:
- Structural performance - protection relating to the structural integrity of the product.
- Paint finish - coverage relating to the performance of the product's painted or coated finish.
- Materials and workmanship - protection against specified defects in materials or workmanship.
- Installation - some products include an installation warranty when installed by an Authorised Stratco Dealer or approved installer.
- Specific components - certain products, such as garage doors and Pavilion Allure, have additional warranties covering individual components.
Because every product is different, the warranty period and what is covered will depend on the specific product you've purchased.
Designed for Australian conditions
Australia's weather can be tough, from intense summer heat and strong winds to coastal conditions and heavy rainfall. That's why designing products for Australian homes means considering how they will perform in a wide range of environments.
Stratco products are designed, engineered and tested with Australian conditions in mind. Our in-house engineering and design team, research and development capabilities and testing facilities help ensure our products are developed to meet relevant Australian requirements.
This focus on testing and quality is part of Stratco's commitment to creating products that are made for Australian homes and lifestyles.
Why do warranty periods differ?
You may notice that warranty periods aren't the same across every Stratco product. That's because different products are made from different materials and perform different functions.
A structural warranty, for example, relates to the structural performance of a product, while a paint finish warranty relates specifically to the coating and its performance under the conditions outlined in the warranty.
Factors such as the product's location, installation method, maintenance and exposure to environmental conditions can also affect warranty coverage.
For this reason, it's important to read the warranty terms and conditions applicable to your specific product.
Installation matters
For some Stratco products, an installation warranty applies when the product is installed by an Authorised Stratco Dealer or approved installer.
Professional installation can help ensure your product is installed in accordance with Stratco's engineering and installation requirements. It can also provide additional peace of mind that your investment has been installed correctly.
If you're purchasing a product that includes an installation warranty, check the specific warranty terms to understand the requirements that apply.
How do I register my Stratco warranty?
Registering your Stratco warranty is simple.
Stratco's online Warranty Registration page allows you to view the warranty terms and conditions for your product and complete your warranty registration. The current warranty registration page includes warranties for Ambient Blinds, Ezi-Slat, Garages & Sheds, Garage Doors, Outback Patio, Pavilion, Pavilion Allure, Pro-Beam Flooring, PVC Downpipe, Frontier Carport and Sanctuary Patio.
To register your warranty:
- Find your product warranty
Select your product from the Warranty Registration page and review the applicable warranty terms and conditions. - Complete the registration form
Provide the required details, including your contact information and product and purchase details. - Keep your proof of purchase
It's important to retain your invoice, receipt and other relevant product documentation. - Submit your registration
Complete and submit your warranty registration online. Some products may also have a printable warranty form that can be completed and returned to Stratco.
Register your Stratco warranty online →
Looking after your Stratco product
While warranties provide valuable peace of mind, regular care and maintenance can help your product look and perform its best for longer.
Follow the care and maintenance recommendations supplied with your product, keep drainage areas clear, clean surfaces as recommended and address any issues as soon as you notice them.
It's also a good idea to keep your warranty information, installation documentation and proof of purchase somewhere safe. Having these details readily available can make the process easier should you ever need to make a warranty enquiry.
Quality you can rely on
A warranty is more than just a number of years on a page. It's a reflection of the confidence a manufacturer has in its products.
At Stratco, our commitment to engineering, research and development, testing and manufacturing quality helps us create products designed to perform in Australian conditions.
Whether you're adding an outdoor living area, upgrading your storage, protecting your car or improving your home, Stratco warranties provide added confidence in your investment.
Have questions about your warranty?
Every product has its own warranty terms and conditions, so if you're unsure about what's covered or which warranty applies to your product, our team is here to help.
Visit your local Stratco store or call our friendly team on 1300 165 165 and we'll be happy to help with your warranty questions.
Built for Australian homes. Backed by Stratco.
Frequently Asked Questions
Stratco offers different warranties depending on the product. These can include structural, paint finish, materials, workmanship and installation warranties. Warranty periods range from 1 year for certain components or installation coverage through to 25 years for selected structural products.
Stratco Outback Patios are covered by a 25-year structural warranty and an 8-year paint finish warranty. A 1-year installation warranty also applies when the patio is installed by an Authorised Stratco Dealer in accordance with Stratco's installation requirements.
Stratco Garages & Sheds are covered by a 25-year structural warranty and a 10-year paint finish warranty, subject to the applicable warranty terms and conditions.
You can register your warranty through Stratco's online Warranty Registration page. Select your product, review the applicable warranty terms and complete the registration form with your product and purchase details.
Registering your warranty is a useful way to keep your product and purchase details on record. Requirements can vary between products, so it's important to check the specific warranty terms and conditions that apply to your product.
Yes. Many Stratco products include a separate paint finish warranty. The length of coverage varies by product, with some products offering paint finish warranties of up to 15 years.
Some Stratco products include an installation warranty when installed by an Authorised Stratco Dealer or approved installer. The length and requirements vary depending on the product.
Yes. Different products have different warranty periods and conditions based on their materials, construction and intended use. Always refer to the specific warranty documentation for your product.
It's recommended that you keep your proof of purchase, warranty information, installation documentation and other relevant product details. These may be required if you need to make a warranty enquiry.
If you're unsure about your warranty coverage or have a question about your product, visit your local Stratco store or contact the Stratco team on 1300 165 165 for assistance.