Quality tests have revealed that the screw connections of these trimmer heads may come loose in operation. As a result it is possible that moving parts may fly off. If these parts fly off, there could be a risk of injury to the user or to third parties.
If you own one of these trimmer heads, do not use it again.
Please return the trimmer head to us immediately. You will be refunded the purchase price for this.
We will of course also help you to choose a suitable replacement product.
We ask for your understanding for this precautionary measure. Please take this action in the interest of your own safety. If you have any questions please do not hesitate to contact us.