The mower must have been purchased from an authorised EGO Power+ Dealer between 01/07/2019 and 31/01/2020. The mower must be returned at the purchaser’s expense to the Dealer it was originally purchased from. The mower must be returned no later than 30 days after the date of purchase. The proof of purchase (invoice / receipt) needs to be presented when returning the mower. All items listed on the packing list in the user manual of the mower must be returned. If the mower was purchased as a KIT, the original battery and charger must be returned with the mower. The returned mower can have signs of being used, but needs to be clean, free of debris, stains and markings. If the mower or any of the items supplied are returned damaged, missing, or in an unusable and/or poor condition (manufacturing defects excluded), the authorised Dealer may refuse a refund. If the mower has been purchased as part of a promotion all parts received in the promotion must be returned in their original condition. The refund excludes any postage, handling or transportation costs. This offer is non-transferable and applies only to the original purchaser.